I Just Called To Say I Love You
In a typically brilliant piece, (it would be well worth your time to read the whole thing) Peggy Noonan reflects on the calls made by the passengers on the hijacked planes on 9/11:
The phone calls and messages left on answering machines, all the last things said to whoever was home and picked up the phone. They awe me, those messages.
Something terrible had happened. Life was reduced to its essentials. Time was short. People said what counted, what mattered. It has been noted that there is no record of anyone calling to say, "I never liked you," or, "You hurt my feelings." No one negotiated past grievances or said, "Vote for Smith." Amazingly --or not--there is no record of anyone damning the terrorists or saying "I hate them."
No one said anything unneeded, extraneous or small. Crisis is a great editor. When you read the transcripts that have been released over the years it's all so clear.