Verizon Won't Hear Me Now
There are no printable words to describe the depths of contempt I have for Verizon right now. We've had phone service with them for almost five years now, and have been loyal customers who paid our bills. So when the time came to get phones for the kids, especially Rhonda getting ready to go off to college, we went to them first.
We specifically asked the "customer service" (sic) person if there was coverage available where Rhonda was going. She looked it up and said yes there was. Well when we got there...you guessed it. If you go up on the hill and stand on your left leg and there are three geese on the pond, you might get a signal. We called and complained. After getting several different run arounds, today we were finally told it was "a known problem area."
But despite the deceptive (to be polite) tactics that were used to get us to sign the contract, they are refusing to let us out of it! With increasing frustration, we have moved through several different levels of their management, only to be met with increasing levels of rudeness. After repeatedly insulting my wife tonight their third-level manager hung up on her!
If you have not yet fallen into Verizon's clutches, let me highly recommend any other wireless service to you. You'll be very glad you didn't sign up with Verizon...trust me on this one.